Hi PK
There is a couple of things that might be dragging your efficiency down.
1. The higher your desired OG the lower your effiency is, this is something PP and his team have been looking into for the new Biabacus. this can be off set slightly by doing a mash out i.e raising the mash temp to 76c before pulling the bag.
2. You are mashing at 68c with thermometers that you quote as being +-2c. Is this the variation that the manufacturer has quoted ? I think that this may be where your problem is. If you are mashing at 68* it could easly be 69 or 70* which are at the upper limits for mashing.
So there are a couple of things you can do:
Do a
conversion check with iodine
Mash at a lower temperature say 64c
Brew a lower OG ale/mild mashed at 64c
Keep good records. (mine are a mess

)
Hope this helps
Yeasty
Why is everyone talking about
"Cheese"